Frequently Asked Questions
General Questions
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
How can I pay?
We currently offer the following trusted payment methods.
- All creditcard types
- PayPal
- Afterpay
- Amazonpay
- ShopPay
We have taken extra measurements to make sure each checkout is done encrypted & safe.
Do you have social media?
Yes, we currently have 2 official social media channels.
Facebook: @evooebrand
Instagram: @evooebrand
Shipping & Tracking
How long does the shipping take?
All orders ship within 1-3 business days of purchase, depending on the shipping method.
Shipping Time:
- USA: 6-8 business days
- Canada: 8-14 business days
- Ireland & United Kingdom: 6-10 business day
- Rest of Europe: 6-10 business days
- Australia and New Zealand: 10-15 business days
- Rest of the world: 10-25 business days
If you just received a shipment notification, please allow 1 to 6 business days for the tracking information to update.
Do you ship overseas?
Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.
Currently Free Shipping applies on orders over $110
We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
How do I track my order?
Track your order here: link
Either enter your order number and email into the field, or enter your tracking number into the field. If your tracking is not updated, please give it 2-4 days.
Returns & Exchanges
What are the return rules?
You can return a product for any reason within 30-days guaranteed. No questions asked.
We do not charge a return fee
How do returns work?
By simply sending us an e-mail on care@evooe.com or through the contact form.
Our support team will then guide you through the return process.
When will I get my money back?
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this.